Often when we experience problems and errors with computers and related equipment simple troubleshooting can help.  We have put together a list of common problems that our clients have encountered and have solutions to get you up and running again.

Should you check our list of common problems and still cannot find an answer to your problem, please do not hesitate to contact us. Specify the outlet from which you rented the equipment and this outlet will respond to you as soon as possible.

Question: I have something on my notebook screen, so why can’t I see anything from the data projector?

Answer: It is possible you have not activated the VGA external output on your notebook. For Compaq notebook, try holding down the "Function" key and then press "F4".  In the case of Toshiba notebooks, hold down the "Function" key and press "F5".

Question: Is there a way that I can guard against email viruses?

Answer:  be sure to update the Anti-Virus software included with every rental of Corporate Rentals desktops & notebooks.
Do not open email attachments from unknown sources.
Be sure to perform a backup of your data.

Question: Should I start my laptop or the projector first?
 
Answer: Attach the cable from your laptop computer to the projector before you turn on the computer.  The computer should then detect the projector and automatically set itself up. Many current notebook computers offer a function key to turn on the RGB connector while desktops constantly have the output running, allowing the projector to be plugged in whenever required.

Question: How do I re-start or shut down after my laptop “freezes”?

Answer: Your laptop will shut down if you press the power button for 10seconds.  To start up again simply press the button again.